Returns Policy

Returns Policy

Please take extra care when trying your items on. We WILL NOT refund items marked with tan, deodorant, make up, creams or smelling of laundry detergent, body odor or perfume.

Goods returned must be undamaged, in their original and undamaged packaging, unworn and with all tags and labels attached. We do not pay/credit the cost of return postage for returns.

Please contact us within 14 days of you receiving the item if you wish to return an item. You will then have a further 14 days to post the items to us at:


Bag Boutique

65 Capel Newydd Avenue

Blaenavon

NP4 9LP


When requesting a return, please quote the order number supplied to you at time of purchase.

Once the  item has been received and processed as 'returned'  we will be in touch within 7 days to issue a refund/store credit.

You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.


These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Your rights to return goods are protected under the EU Distance Selling Directive.